Help & Support
We're here for every order question.
Use the quick sections below for contact details, exchange guidance, and common account or delivery questions.
Contact Us
Customer Care
Reach Us
Skin Affairs Support Desk
Email
helloskinaffairsluxe@gmail.com
Phone
7425880757
Alternate Phone
7742875146
Support Hours
Mon - Sat, 10 AM - 7 PM
Live Help
Customer Care Chat
Online
Hi, welcome to Skin Affairs. Need help with an order, product, exchange, or payment?
Popular Questions
Exchange Policy
Exchange Only Within 5 Days Of Delivery.
1. Share your order ID
Open your orders in the profile page and keep the order number ready.
2. Contact support within 5 days of delivery
Message the support team by email or WhatsApp to request an exchange. Skin Affairs follows an exchange-only policy.
3. Keep the product unused and packed
This helps the exchange approval and replacement process stay smooth and quick.
FAQs
Quick Answers
How do I track my order?
Open the My Orders section in your profile and use the Track Order action on the relevant order card.
Can I save more than one address?
Yes. Add or edit addresses and set one as default from your profile.
Can I save a card or UPI?
Yes. Open the Payments section in your profile to manage saved payment methods.